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How RjsNetworks Handle CRM


CRM, or Customer Relationship Management, can make or break a web host. In this article Adnan takes a look at the CRM practices of RJSNetworks, a new ASP and ASP.Net web hosting company.

Author Info:
By: Adnan Masood
Rating: 5 stars5 stars5 stars5 stars5 stars / 10
October 01, 2002
TABLE OF CONTENTS:
  1. · How RjsNetworks Handle CRM
  2. · What Do They Do?
  3. · Knowledge Base
  4. · Hosting Plans
  5. · Conclusion

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How RjsNetworks Handle CRM - What Do They Do?
(Page 2 of 5 )

RJSNetworks provide a variety of hosting solutions fitting different business sizes and models. Their pricing and service provisions are balanced and if compared with web-based knowledgebases, latest components provision, integrated control panels and support, their pricing is cheaper than many others.

The RJSNetworks web site

Quality measurement metrics of web hosting revolves around reliability, support, accompanying technology advancements and complying characteristic features of hosting. These generic terms can further be simplified into several branches; this breakdown will lead reliability in uptime, regular backups, 24x7 FTP access, latest patch updates for databases & web servers and in e-business it's authentic & secures certification channels.

Support is what we call answer us via email and phone 24x7x365, no delays, no long waiting queues and no hassle. To stay ahead or at least being up to date with technology advancements is a key measure for development related enterprises when selecting a hosting provider. RJSNetworks provide a good collection of industry standard COM components for developers; live website statistics, file uploads (SA fileup, ASPUpload), ASPDNS, Imail v4, browserhawk and ASPTear to name a few.

Complying with standard and advanced hosting features has a long list of subcomponents in it which includes disk space limitations, data transfer rate, bandwidth, shared/dedicated, DNS forwarding, sub domains etc -- their plans appear competitive in this area.

Hopefully it doesn't sound like marketing but their Webmaster control panel is what I like most; this CRM related feature provides all of the information on one screen to enhance the user experience. From billing summary to DSN's, it has a quick summary of what you want to see. Database names, types and system DSN's can be viewed and added from here. Disk usage is mostly something that webmasters always want to be aware of.

The RJSNetworks control panel

This comprehensive control panel facility also provides links to a site manager and live statistics:

The site manager and live statistics

It facilitates to set the default documents in IIS. Custom 404 error page configuration is also supported by RJSNetworks.
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